Legal

Privacy & Terms.

How we handle the information you share with us, the confidentiality of demos and discussions, and the intellectual property that protects TERRE's platform, methods, and materials.

Last updated: June 2026

1. Overview

TERRE™ ("TERRE," "we," "us," or "our") provides trust infrastructure for real estate transactions. These Privacy & Terms (the "Terms") govern your access to and use of our website, demos, presentations, documents, and any related services (collectively, the "Services"). By using the Services, requesting a demo, or otherwise engaging with us, you agree to these Terms.

2. Information we collect

We collect information you voluntarily provide to us, including when you request a demo, contact our team, subscribe to updates, or otherwise interact with the Services. This information may include:

  • Identifying details such as first name, last name, business email, and phone number.
  • Professional details such as company, title or role, industry, and market area.
  • Communications and correspondence you send to us, including the contents of forms, emails, and notes from sales or demo conversations.
  • Technical and usage information automatically collected when you visit our website, such as IP address, device and browser information, referring pages, and aggregate analytics.

We do not knowingly collect information from individuals under the age of 18. The Services are intended for business and professional use.

3. How we use information

We use the information you provide for legitimate business purposes, including:

  • Contact and sales. To respond to inquiries, schedule and conduct demos, qualify opportunities, prepare proposals, and otherwise communicate with you about TERRE's products and services.
  • Customer onboarding and support. To set up accounts, deliver requested materials, and provide ongoing service.
  • Product improvement. To understand how our Services are used, improve performance and security, and develop new features.
  • Marketing. To share relevant updates, product news, events, and educational content. You may opt out of marketing communications at any time.
  • Legal and compliance. To comply with applicable laws, enforce these Terms, prevent fraud or abuse, and protect the rights, property, and safety of TERRE, our customers, and the public.

4. How we share information

We do not sell your personal information. We share information only with: (a) our employees, contractors, and service providers who need it to operate the Services under appropriate confidentiality obligations; (b) professional advisors such as auditors and legal counsel; (c) parties in connection with a corporate transaction such as a financing, merger, or acquisition; and (d) authorities when required by law, regulation, legal process, or governmental request.

5. Data security and retention

We implement administrative, technical, and physical safeguards designed to protect the information we collect. Within the TERRE platform, security is enforced through verified identities, permissioned access, encrypted communications, and immutable audit. You can read more on our Security & Architecture page.

We retain information for as long as needed to fulfill the purposes described in these Terms, comply with our legal obligations, resolve disputes, and enforce our agreements. No system is perfectly secure, and you provide information to us at your own risk.

6. Demo & discussion confidentiality

Any demonstration, walkthrough, prototype, roadmap discussion, pricing, architecture diagram, threat model, deployment plan, or other non-public information shared by TERRE during a demo, sales conversation, pilot, or evaluation (collectively, "Demo Materials") is provided to you on a strictly confidential basis.

You agree that you will:

  • Treat all Demo Materials as TERRE's confidential information, using at least the same degree of care you use to protect your own confidential information (and never less than a reasonable standard of care);
  • Use the Demo Materials solely to evaluate a potential business relationship with TERRE, and for no other purpose;
  • Not disclose, publish, summarize, screenshot, record, or reproduce the Demo Materials, in whole or in part, to or for any third party without TERRE's prior written consent; and
  • Not use the Demo Materials to develop, build, market, or improve any product, service, feature, methodology, or workflow that competes with TERRE.

These confidentiality obligations apply whether or not a separate non-disclosure agreement is in place, and survive the conclusion of any evaluation, demo, or discussion.

7. Intellectual property

The Services, the TERRE™ platform, the TERRE website, and all content, materials, documents, presentations, diagrams, source code, models, datasets, methodologies, workflows, designs, user interfaces, trademarks, logos, and other information made available by TERRE — whether through the website, a demo, a sales conversation, a pilot, or any other channel (collectively, the "TERRE IP") — are and remain the exclusive property of TERRE and its licensors. The TERRE IP is protected by copyright, trademark, trade secret, patent, and other intellectual property laws.

TERRE grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and view the TERRE IP solely for the purpose of evaluating TERRE's products and services. No other rights are granted, by implication, estoppel, or otherwise. In particular, you may not:

  • Copy, reproduce, republish, distribute, publicly display, or publicly perform any portion of the TERRE IP;
  • Modify, translate, adapt, or create derivative works from the TERRE IP;
  • Reverse engineer, decompile, or disassemble any portion of the TERRE platform, or attempt to derive the underlying ideas, algorithms, structure, or organization of the Services;
  • Use the TERRE IP, or any concept, idea, method, process, workflow, or know-how derived from it, to develop, train, or improve any product, service, or AI/ML system that competes with TERRE; or
  • Remove or alter any copyright, trademark, or other proprietary notices.

All goodwill arising from the use of TERRE's trademarks inures solely to TERRE. Any unauthorized use of the TERRE IP terminates the limited license granted above and may result in civil and criminal penalties.

8. Feedback

If you provide TERRE with suggestions, ideas, enhancement requests, or other feedback regarding the Services ("Feedback"), you grant TERRE a perpetual, irrevocable, worldwide, royalty-free, fully paid-up license to use, reproduce, modify, distribute, and otherwise exploit the Feedback for any purpose, without obligation or compensation to you.

9. Acceptable use

You agree not to:

  • Use the Services in any way that violates applicable law or regulation;
  • Interfere with, disrupt, or attempt to gain unauthorized access to the Services, related systems, or other users' accounts;
  • Misrepresent your identity or affiliation in connection with the Services; or
  • Use any automated means to scrape, copy, or harvest content from the Services without TERRE's prior written consent.

10. Disclaimers

THE SERVICES, WEBSITE, AND ANY MATERIALS PROVIDED BY TERRE ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. TERRE DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY INFORMATION OBTAINED THROUGH THE SERVICES WILL BE ACCURATE OR RELIABLE.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TERRE AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES, EVEN IF TERRE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

12. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be communicated through the Services or by other reasonable means. Your continued use of the Services after the effective date of a revised version constitutes your acceptance of the updated Terms.

13. Governing law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of laws principles. Any dispute arising from or related to these Terms or the Services will be brought exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of those courts.

14. Contact us

Questions about these Privacy & Terms, requests regarding your information, or notices of suspected misuse of the TERRE IP can be directed to legal@terre.com.

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Request a private walkthrough — every demo is covered by the confidentiality terms above.